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0 ans d'experience

Competences

Communication Active Listening Customer Service Excellence Problem Solving Team Collaboration Time Management Adaptability Technical Proficiency (Word, Excel, Outlook, CRM) Multilingual Communication Positive Attitude Professionalism Customer Relationship Management Call Handling Workflow Management Client Interaction

Experience

Printing Shop Assistant

Private Print Shop

2023-07 - 2023-09

Assisted customers with printing, photocopying, and document preparation, ensuring high quality and accuracy of printed materials. Managed order intake, tracked progress, and coordinated with the production team to meet delivery deadlines. Utilised basic office software and CRM tools to log client requests and maintain records. Developed strong client‑service skills through direct interaction and problem‑resolution.

Staff Member

Popular Pool Club

2025-06 - 2025-09

Welcomed customers and oversaw daily operations of the pool facility, handling inquiries and service requests. Ensured a positive experience by coordinating with team members and maintaining a clean, safe environment. Applied active listening and problem‑solving techniques to address client concerns promptly. Strengthened teamwork and communication abilities in a fast‑moving service setting.

Langues

English

fluent

Arabic

native

French

intermediate

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