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Competences
Experience
Senior Service Delivery Manager
Liquid Intelligent Technologies (Pty) Ltd
2019-06 - 2023-09
Led end‑to‑end service delivery for enterprise broadband and data services, overseeing a portfolio of 30+ projects with budgets up to $15M. Coordinated cross‑departmental teams, managed vendor relationships and ensured SLA compliance. Utilised Planview, MS Project and SAP ProjEstim for planning, tracking and reporting. Implemented process improvements that reduced delivery cycle time by 12% and increased customer satisfaction scores.
Project Manager
Saab Grintek Technologies (Pty) Ltd
2017-05 - 2019-05
Managed delivery of security and surveillance system projects for government and private clients, supervising teams of up to 20 engineers. Applied PRINCE2 methodology and SAP tools to control scope, schedule and cost. Produced detailed progress reports for senior stakeholders and ensured compliance with regulatory standards. Delivered projects on average 5% under budget and ahead of schedule.
Project Manager
Liquid Telecom (Pty) Ltd
2015-05 - 2017-04
Directed fiber‑optic network expansion projects across multiple regions, handling procurement, resource allocation and risk management. Used planning systems such as CBS, NFMS and Visio for design and rollout. Managed a project budget of $10M and coordinated with external contractors and internal operations teams. Achieved 98% network availability post‑deployment.
Project Manager
MCorp Communications (Pty) Ltd
2013-03 - 2015-04
Oversaw telecommunications infrastructure projects, including the installation of microwave links and data centers. Employed MS Project and Planview for schedule management and reporting. Led a multidisciplinary team of 15, ensuring alignment with client requirements and industry standards. Successfully delivered 12 projects within the two‑year period, improving client network capacity by 25%.
Langues
English
fluent
Afrikaans
fluent
Southern Sotho
fluent
Setswana
fluent
Xhosa
fluent
Zulu
fluent
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