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Competences
Experience
Staff Nurse / Client Care Support
Bee-Hess Hospital, Lagos
2025-12 -
Provided frontline client support and health education to 30-50 patients daily, ensuring high patient satisfaction and service retention. Coordinated patient admissions, referrals, and continuity of care while liaising with physicians and HMO/NHIS desk for authorizations and approvals. Managed and documented patient records, claims data, and daily reports with high accuracy using MS Excel and the hospital EMR system. Handled patient enquiries, complaints, and follow‑up professionally, maintaining confidentiality and EHORECON ethical standards. Supported efficient healthcare service delivery and provider coordination in a fast‑paced environment.
Staff Nurse
Tip Top Hospital, Lagos
2025-09 - 2025-12
Delivered patient‑centered care and health education to improve treatment compliance and client health literacy. Accurately recorded, documented, and managed patient information and medical reports, ensuring documentation accuracy and audit readiness. Supported infection prevention, provider coordination, and healthcare administration for seamless operations. Collaborated with a multidisciplinary team to ensure efficient service delivery and client satisfaction.
Langues
English
fluent
Yoruba
native
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