Showroom & Private Client Manager (English & French Speaking)

About the role

Aisha Design Inc., a luxury brand offering dresses, capes, coats, handbags and scarves inspired by Feng Shui principles, is hiring a Showroom & Private Client Manager for its new Cotonou location. This is a full-time, on-site position overseeing daily showroom operations, merchandising, inventory presentation and a premium client experience aligned with the brand's standards.

Key responsibilities

• Manage private client relationships and provide personalized styling guidance
• Coordinate bespoke or special-order pieces and handle appointment scheduling
• Communicate professionally in English and French (spoken and written) for consultations, correspondence and documentation
• Collaborate with design and atelier teams and prepare client reports
• Support brand events and trunk shows
• Maintain accurate sales and client records to grow the private client segment

Required profile

• Experience working with private clients, including relationship management and personalized service
• Background in luxury retail, fashion or client relationship management, with a strong sense of style and attention to detail
• Bachelor's degree in business, marketing, finance, fashion management or a related field, or equivalent professional experience
• High level of integrity, discretion and respect for client confidentiality, especially with private and high-net-worth clients

Required skills

• Professional fluency in English and French, spoken and written
• Presentation and negotiation skills
• Organizational and time management skills, able to manage appointments, records and showroom operations